Reference

Privacy Policy for Indonesia accounts

DANA, OVO, GoPay and QRIS wallet checks, Auto Roulette session records and login device signals are covered here so you know what we collect before you open an…

DANA recordsOVO wallet dataGoPay checksQRIS receiptsDevice sign-in logs
jamin777login Privacy Policy for Indonesia accounts
CONTACT ROUTES

Privacy help channels in Indonesia

Privacy requests move faster when you contact us from the same email or phone linked to your account.

Live chat Use live chat any time if you want a quick privacy check while logged…
WhatsApp support Message us between 09:00 and 23:00 WIB for identity confirmation, account email changes or…
Email request Send privacy requests to [email protected] when you need a written record.
DATA CARE

How we protect account data

Your account data is handled by role, not by curiosity. Finance sees wallet records, support sees the details needed to help you, and technical teams read device signals when a login or…

Account details

We use your name, phone number, email and account ID to keep your login tied to the right profile. These details also help us check reset requests before changing access credentials.

Wallet records

DANA, OVO, GoPay and QRIS records are stored with payment status, receipt reference and request time. This lets us trace mismatched transfers without asking you to repeat the same proof each time.

Cookie choices

Cookies remember session state, language choice and security checks. On Android Chrome, you can check them through Settings > Site settings > Cookies if you want to clear browser data.

Login security

When you enter your password, request an OTP or add a new phone number, we record the device type, IP range and time. This helps us spot account access that does not match your pattern.

Retention timing

We keep wallet and account records only as long as needed for operations, dispute checks and legal duties. Older data is restricted or removed when we no longer need it for those purposes.

Change requests

You can ask us to correct account details, check stored records or delete data where the law allows. We verify the request through your registered contact before making any change.

Privacy Policy questions from your account

These answers focus on the privacy choices you are most likely to make after opening an account: what we collect, why we keep it, how cookies work, and how you can reach us. If your case involves a payment trace, mention whether the record came from DANA, OVO, GoPay or QRIS so our team can find the right entry faster.

We collect the details needed to create and protect your account, including name, phone number, email, account ID, password status and login records. We also keep payment references linked to DANA, OVO, GoPay or QRIS.

Payment records help us match your wallet request to the correct account. A QRIS receipt, GoPay time stamp or OVO sender name can confirm a transaction when you ask support to check an account issue.

Yes. Contact us from your registered email or logged-in chat and ask for an account data check. We verify your identity first, then explain the categories of data we hold and the reason.

Cookies keep your session active, remember language choice and support login security. If you clear browser data on Android Chrome or iOS Safari, you may need to sign in again and pass account checks.

We share only what is needed to confirm a payment request, investigate a mismatch or follow legal duties. DANA, OVO, GoPay and QRIS records may include receipt references, status updates and transaction timing.

Contact live chat while logged in or send an email from the address already on your account. We will ask for your account ID and may confirm a recent payment rail before changing contact details.

You can ask us to delete data where local law allows. Some wallet, security or dispute records may need to stay for a required period, and we will explain that reason in our reply.